All Systems Operational

About This Site

Welcome to BetterNow's status page. We'll update this page with information about any interruptions in service or planned downtime. This page has been available since the 24th of November, 2013.

Uptime over the past 90 days. View historical uptime.
BetterNow Platform Operational
90 days ago
99.97 % uptime
Today
api.betternow.org ? Operational
90 days ago
99.97 % uptime
Today
Donation Payment Processing Operational
www.betternow.org ? Operational
images.yourbetternow.org ? Operational
AWS ec2-eu-west-1 Operational
AWS cloudFront Operational
AWS route53 Operational
Heroku Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 13, 2025

No incidents reported today.

Jun 12, 2025

No incidents reported.

Jun 11, 2025
Increased error rate
Resolved - This incident has been resolved.
Jun 11, 05:43 UTC
Update - Heroku/Salesforce continue to work towards resolving the incident. The latest information can be found at https://status.salesforce.com/generalmessages/10001540

We will leave this incident open until the issue is fully resolved on their side. Our services have been operational since 16:21 UTC.
Jun 10, 20:36 UTC
Update - Heroku/Salesforce has updated their incident with the following:

"Investigations are still ongoing. A permanent fix is in progress, and it will require disabling the configuration change that reintroduces impact."

We take this to mean there is a possibility of more downtime before the incident is fully resolved. We will continue to monitor the system.
Jun 10, 16:52 UTC
Monitoring - We are seeing service recovery, however the Heroku/Salesforce incident is not resolved. We continue to monitor the system.
Jun 10, 16:23 UTC
Identified - Our services are down due to a Heroku/Salesforce incident. https://status.salesforce.com/generalmessages/10001540 has more information on the outage.
Jun 10, 15:45 UTC
Investigating - We are currently investigating this issue.
Jun 10, 14:49 UTC
Jun 10, 2025
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

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